An on-hold message is a professionally recorded audio played when callers are placed on hold. It can include business information, promotions, and engaging content to enhance the caller experience.

An on-hold message keeps your callers engaged, reduces hang-ups, and provides valuable information about your services, promotions, and business hours while they wait.

Yes! If you already have a script, we offer a non-scripted plan, where we professionally record and produce your message. If you need help crafting the perfect script, we offer a scripted plan where our writers create a message tailored to your brand.

Our Premium Subscription includes unlimited updates, modifications, and seasonal promotions. This is perfect if you need frequent changes, such as holiday messages, new offers, or updated business hours.

Most messages are 60 to 90 seconds long and loop continuously. We recommend keeping it concise while delivering key information.

We provide a variety of professional voice artists and background music options to match your brand’s tone—whether it’s professional, friendly, or energetic.

We’ll deliver your high-quality audio file in the format required for your phone system (MP3, WAV, or other). Installation is simple, and we provide guidance if needed.

Yes! For one-time purchases, minor revisions may be included. For ongoing updates, our subscription plan offers unlimited modifications and new recordings.

Typical turnaround time is 4-6 business days, depending on your plan and revision needs. Expedited delivery is available upon request.

Click “Get Started”, choose your plan, and fill out the quick form. We’ll take care of the rest!